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Privacy Policy

Last updated: 2026-08-04

This is the privacy policy of Vitops (“Business”). It summarizes what personal information we collect and how we use and disclose this information.

By using our website (the “Site”), you signify your consent to the terms of our Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use this Site or submit any personal information to us, or use the preference tools we provide to adjust your settings. This Privacy Policy also describes certain choices you have on how we use your personal information.

We reserve the right to modify this Privacy Policy at any time. We will reflect any such modifications to this Privacy Policy on our Site. We suggest that you periodically consult this Privacy Policy. Your continued use of the Site after any such changes constitutes your acceptance of this Privacy Policy, as revised.

Privacy Policy Summary.

  • What Personal Information We Collect
  • How We Use Personal Information
  • How We Share Personal Information
  • Your Choices

Full Privacy Policy

What Personal Information We Collect and How We Collect It

Personal information is information about an identifiable individual. We collect personal information only for purposes that a reasonable person would consider appropriate in the circumstances and only with your knowledge and consent, except where otherwise required or permitted by law. Business collects personal information when you voluntarily provide it through our Site or when you provide it to us through other means. For example, we may collect personal information when you:

  • contact us through e-mail, telephone, mail or other correspondence

The personal information we may collect will depend on the service you request and may include:

  • your full name
  • contact information, such as your address, telephone number, or e-mail address
  • any other personal information that you choose to submit to us

How Business Collects Information Through Technological Means

When you visit our Site, we may collect information that is automatically sent to us by your web browser. This information may include:

  • your domain name
  • your numerical IP address
  • the pages you view and the files you request
  • the type of browser and operating system you use
  • the address of the site that referred you
  • a recording of how you interacted with a page, including mouse movement, scrolling and clicks

We use this information to:

  • measure the performance of our Site
  • see where visitors encounter difficulty using our Site
  • better understand how visitors use our Site
  • improve our Site to better meet your needs

The amount of information that is sent by your web browser depends on the browser and settings you use. Please refer to the instructions provided by your browser if you want to learn more about what information it sends to websites you visit or how you may change or restrict this.

Business may use cookies and other similar devices on this Site to enhance functionality. These devices may track information which includes:

  • your IP address
  • the type of web browser and operating system used
  • the pages of the Site visited
  • which advertisement or campaign brought you to our Site
  • how you moved through and interacted with a page

We use this information to:

  • keep the Site functioning as you move between pages
  • understand how our Site is used, in aggregate
  • attribute an enquiry to the advertisement that brought you here, for up to 90 days
  • recognise a returning visit as part of the same session

If you wish to disable cookies, refer to your browser help menu to learn how. You may also choose which categories of cookies to allow using the consent banner, which appears when something on the Site first needs your permission, and you may change that choice at any time.

How Business Uses and Discloses Personal Information

The personal information we collect may be used by Business for the purposes for which it was collected, as provided in this Privacy Policy, or for other purposes that are disclosed to you and to which you consent.

For example, we may use your personal information to:

  • respond to your inquiries
  • supply you with requested products or services
  • route your message to the appropriate person in our organization
  • measure the effectiveness of our marketing
  • send you informational or promotional communication
  • carry out other purposes that are disclosed to you and to which you consent
  • carry out any other purpose permitted or required by law

We may transfer personal information to third party service providers that assist us with carrying out these purposes. When we transfer personal information to service providers, we require them to protect the information in a manner consistent with our privacy practices and applicable privacy laws. These service providers are:

We remain responsible for personal information in the possession of our service providers.

Business reserves the right to transfer personal information in the event that we merge with or are acquired by a third party. We also may disclose your personal information for any other purpose required or permitted by law or to which you consent.

Your Choices

  • You may unsubscribe from any commercial e-mail we send using the “unsubscribe” link in that e-mail.
  • You may configure your browser to refuse cookies, though parts of our Site may not function as intended.
  • You may also choose which categories of cookies to allow using the consent banner, which appears when something on the Site first needs your permission, and you may change that choice at any time.
  • You may opt out of Microsoft Clarity directly at https://privacy.microsoft.com/privacystatement.

How We Protect Personal Information

The security of your personal information is important to us. We protect your personal information in our control through appropriate security safeguards against loss, theft, unauthorized access, disclosure, copying, use or modification. These safeguards include physical measures (such as locked filing cabinets), organizational measures (such as employee training and restricted access), and technological measures (such as encryption and passwords). Personal information may be accessed by persons within our organization who require such access to carry out the purposes described in this Privacy Policy, or such other purposes as permitted or required by law. Personal information we collect is maintained with the source of the information at https://vitops.ca.

We retain personal information that we collect only as long as necessary for the purposes for which it was collected or to meet legal requirements. We destroy personal information when it is no longer needed for such purposes.

It is important to understand that no security measures are absolute. We cannot guarantee the safety of any information you provide to us.

We May Transfer Personal Information to Other Countries

Some or all of the personal information we collect may be stored or processed in jurisdictions outside of Canada, including the United States.

Some of the service providers we use are established in, or controlled from, jurisdictions outside of Canada, including India. Personal information those providers handle on our behalf may be subject to the laws of those jurisdictions even when it is stored in Canada.

As a result, this information may be subject to access requests from governments, courts or law enforcement in those jurisdictions according to laws in those jurisdictions.

Accessing and Correcting Your Personal Information

You have a right to access your personal information and to request a correction to it if you believe it is inaccurate. If you have submitted personal information and would like to have access to it, or if you would like to have it corrected, please contact us using the contact information provided below. We may require you verify your identity before allowing you to access your personal information.

How to Contact Us

If you have any questions regarding this Privacy Policy, to submit a complaint, or to access or correct your information, please contact our Privacy Officer at hi@vitops.ca. If you are not satisfied with our response to your privacy concerns, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.